Charged 2 Bills for my Internet connnection

[rashmibarade198]

Hi TPG,

  I am disturbed that you are charging me 2 Bills when I have just one Active Connection. I recently moved my home in Jan 2020, and I am still being charged for both old and new address.

How is this possible?? Need an explanation and refund ASAP.

This is not good!!

Rashmi Raghu

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

Regards

Peter

[rashmibarade198 · Accepted solution]

How do I perform a Private Message?

[peter_k]

Hi

To learn how to send a private message, click here.

Regards,

Peter