I signed $110 monthly plan for unlimited internet usage and unlimited phone call and certainty amount minutes of international calls. I can't see any reason extra $10 should be charged.
The worst is that TPG customer service never picks up phone. I keep waiting for the phone answered for nearly one hour. Then the phone is cut off.
This is the worst telecommunication supplier I ever used.
Welcome to the Communtiy!
Certainly not the feedback we'd like to receive.
A call back has been organised tomorrow morning from a member of our Accounts Specialists to assist you and check the said charge.
Feel free to let us know should you require further assistance.