my call has over the usage,which is very strange as my plan is unlimited calls, i can't call out,
and i wanted to speak to someone on live chat, but your live doesn't pop up,
can you please help urgently, i also wanted to change plan.
Welcome to the Community!
Apologies for the trouble of not being able to get through our support hotline.
I've organise a call back today from our Mobile Support team to assist you with the plan change for your mobile service.
Let us know should you require further assistance.