Hi @Pinkbutterfly ,
Welcome to the community!
TPG do not restricts access to Internet content based upon it's geographical location. I was able to locate the account using your community details and ran an initial test, the result shows a possible line fault affecing the service with slow connection speed.
We will raise this with our Engineering Team for further handling and investigations, assessment may take 24-48hrs. Updates will be provided via SMS or Phone call when it becomes available.
We apologise for any inconvenience.
Regards,
