HFC box not get power

[Lanabeyer]

Hello,

after a storm the NBN HFC box no longer lights up, the rest of the house is ok. the modem only shows 3 lights. Can i get a replacement box rather urgent please as this is interupting WFH.

MyAccountAccess Elan

[Aubrey]

Welcome to TPG Community, @Lanabeyer!

Send your customer ID or username via private message and let's sort this out.

Thanks,

Aubrey