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HFC box not get power

Lanabeyer
Level 2

Hello,

after a storm the NBN HFC box no longer lights up, the rest of the house is ok. the modem only shows 3 lights. Can i get a replacement box rather urgent please as this is interupting WFH.

MyAccountAccess Elan

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community, @Lanabeyer!

 

Send your customer ID or username via private message and let's sort this out.

 

Thanks,

Aubrey