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Home Wireless Broadband poor signal quality at my area

Guccy
Level 2

I contracted Home Wireless Broadband Unlimited then, I recieved router (MR600)

The router shows no signal or one signal sometimes even though placing it around room. 

Home Wireless Broadband was available at my address on your address check site.

Could you let me know how to improve the connection please?

1 REPLY 1
BasilDV
Moderator

Hi @Guccy 

 

Have you tried to relocate the modem/router near a window or any place that will get a good signal?

If not, try it first.

 

You can also perform a factory reset to the modem/router, then check if it will make a difference.

 

If not, just send us a private message with your account details and we'll see on how we can help.

 

BasilDV