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Hopeless service

Steveo
Level 2
2.5 hours on hold with billing and accounts. Absolutely ** practice for a support service. No call back option and wasting customer time. Hopeless!!! Frustrated
1 REPLY 1
KarlB
Moderator

Hi @Steveo 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can request for our billing team to call you back.

 

Regards,

Karl