TPG Community

Get online support

Hopeless service

Highlighted
Level 1b
2.5 hours on hold with billing and accounts. Absolutely ** practice for a support service. No call back option and wasting customer time. Hopeless!!! Frustrated
1 REPLY 1
Highlighted
Moderator

Hi @Steveo 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can request for our billing team to call you back.

 

Regards,

Karl