Re ricksonryecafe
Plan ID 5519089
Phone Number 035xxxxx
Service Type 64: NBN Digital Voice
Status Active
Moved my modem to new address. Got messages yesterday that we are connected but doesn’t work We went through setup. Have since done a reset
But still nothing. We only have iPads and the ipad Network settings can see the modem and accepts the password but still no internet
On the modem the power light is green the 2.4g and 5g lights are green. Nothing else is on
Can you please help. I asked yesterday but got hung up on after told this was a tech support problem
I hope you can help. As I. Attempting to help my son as he is atthe address and I’m one hour away.
