We understand the importance of being connected to the internet. Let us see what causing issues with the 5G home broadband and fix this, to better understand the situation send me a Private Message with your account details (Customer ID/Username also include the service address on file).
How do I private message (PM) in the community - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.
The TPG customer service is really bad and the quality of internet service is not worth every penny definitely.
I lost an internet connection and had tried to contact the technical team for an hour but never connected.
Why I need to pay for these rubbish services.
Disconnect your service straight away and DO NOT charge anything. I already suffered from your terrible service.