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Internet/NBNnot working

wong801104
Level 2
Hi there, my NBN white box been blinking red see the attached video. Not sure where went wrong. Need advice. Thanks!
3 REPLIES 3
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

peter_k
Moderator

Hi

 

We can see you have lost connection.

I have escalated your fault within TPG and an Engineer will be in contact with you shortly.

 

Regards,

Peter

wong801104
Level 2
Hi Peter, thanks! Appreciate it!