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Internet is not working

Gigi007
Level 2

Hi!

 

My internet has not been working today. I did not receive an sms to say planned works were scheduled for today like I usually do and there are no scheduled works in my area. 

 

NBN website says no outage detected for my address. 

 

Is TPG doing maintenance in postcode 3175? 

1 REPLY 1
Shane
Moderator

Hey, Gigi007

Lets get to the bottom of this and see the status of the service. Send us your details (Customer ID/Username and the address on file) to better understand the situation.

 

How do I private message (PM) in the community

 

Regards,


 

Hi!

 

My internet has not been working today. I did not receive an sms to say planned works were scheduled for today like I usually do and there are no scheduled works in my area. 

 

NBN website says no outage detected for my address. 

 

Is TPG doing maintenance in postcode 3175?