Internet not working

[dylham81]

Hi. I got the text and email to say my NBN is active but it's not connecting on my modem . It picks it up on the devices but doesn't connect.

[KarlB]

Hi @dylham81,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB]

Replied via PM