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Internet not working

dylham81
Level 2
Hi. I got the text and email to say my NBN is active but it's not connecting on my modem . It picks it up on the devices but doesn't connect.
2 REPLIES 2
KarlB
Moderator

Hi @dylham81,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

KarlB
Moderator

Replied via PM