@Sun2136 wrote:
Due to the recent storm causing a power outage in my area in Sydney new south wales and the power coming back my nbn connection box from tpg still doesn't light up at all even after trying every trouble shoot listed on the nbn website after calling nbn i was informed to contact my internet service provider and now am asking for help on my issue of my nbn connection box not lighting up
Hello @Sun2136,
I'm sorry to hear about the trouble with your NBN connection box. Since you've already tried all the troubleshooting steps and contacted NBN, the next step is to reach out to your internet service provider, TPG, for further assistance. They should be able to help resolve the issue with your connection box.
Best Regards,
Jennifer Block
