NBN connection light orange.

[jy96185]

Hi, I turn off the power of NBN box. and then turn on the power after 10 minutes later, it was not woking, the connection light  show orange. model is NDD - 0300. before turn off it was woking, just turn on again. it can not connnet to internet. could any one help me. Thank you.i try to reset the NBN box, but still can not connnect. 

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards