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Hi@kwokcheong ,
Could you pls confirm if you set up is like in this link.
https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/td-p/7856
Regards,
Sajal
Hi @kwokcheong ,
Thank you for your information, I have forward your issue to relevant department, they will contact you ASAP.
Regards,
Sajal