NBN not working

[nixonalex68]

Nbn not working at all, pls help

[PeterW]

Hello nixonalex68,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

[nixonalex68]

Hi Peter,

Send you the reply, but did not hear anything back, my internet keep dropping still till now

Its been 7 days.... 

No one can help...