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Nbn not working after thunderstorms

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Level 1a
Hi i live in Rootyhill 2766
8/8/2020 around 7:00pm
Was a thunderstorm and after that it stopped working
Pls advice
1 REPLY 1
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Moderator

Hi @Sarojadhikari1

 

Welcome to the Community! 

 

Based on the account located using your Community details, the issue is now raised to NBN Co by our Engineering team. There appears to be a line fault that needs further checking. 

 

An appointment for a tech visit has been booked on 12 August 2020 between 1PM-5PM. 

 

Should you require further assistance, please don't hesitate to reach out to us again. 

 

 

Regards,

Ahra_G