Nbn not working for me

[astridwaugh]

I was asked by TpG to send a private message if my nbn continues not to work after a reboot. I can't get his to work either. What can I do to get someone to fix this? It's like they do t want me to be able to do this. It's so frustrating

[BasilDV]

Hi @astridwaugh

What happened when you tried to send a PM to a moderator?

Could you try it again? Check this article for the guide.

How do I private message (PM) in the community - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

We'll be waiting for your account details via PM.

BasilDV

[McHugh021]

Assuming it is an individual device you’re having issues with, though, start with that. The next step is to focus on networking equipment, which may be a modem router, or separate modem and router devices. If they’re all okay, it’s time to check for in-home interference or signal dampening, as well as checking the state of your cabling.

Thanks,
PeopleNet Fleet Manager