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New NBN - no internet connection

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Level 1c
We have been advised that our NBN connection is now ready however after 2 hours trying to connect the internet light is still not on. Please can you help?
2 REPLIES 2
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.


Regards,
Peter

 

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Level 1c