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Hi @6542283
Our systems show your NBN-FTTP 50/20 service is working now.
I can see the right speed and your modem is authenticated.
It may have been some NBN maintenance or short term outage.
Regards,
David_M
Hi @6542283
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Hi @6542283
Our systems show your NBN-FTTP 50/20 service is working now.
I can see the right speed and your modem is authenticated.
It may have been some NBN maintenance or short term outage.
Regards,
David_M