Internet stopped working

[6542283]

My internet was working fine, then all of a sudden it now is not, customer number 6542283

[David_M]

Hi @6542283 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[6542283]

I’ve gone through the app already

[David_M · Accepted solution]

Hi @6542283 

Our systems show your NBN-FTTP 50/20 service is working now.

I can see the right speed and your modem is authenticated.

It may have been some NBN maintenance or short term outage.

Regards,

David_M

[6542283]

Thank you very luck for helping me!