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No activation

Level 1c

Hello.

 

I am still waiting for our internet to be activated. This is extremely urgent as I need to work it from home. I have had no internet at home for some time now and am worried I will lose my job if this is not resolved.

 

Please contact me urgently so this can be resolved. I have been unable to get a hold of anyone from TPG via telephone or chat support.

2 REPLIES 2
Moderator

Hi jamesp,

Welcome to TPG Community!

Have you check your account?,

 

Normally we advice you when the service is close to be installed.

Unfortunately, due to COVID-19 We are having some delays on our process.

Level 1c
Yes I have checked. It's still not working.

What can you do to solve this?

Are you going to help?