No internet connection in Carlingford

[Hey127]

Been trying to contact support and online chat for the past 45 mins and still waiting. Have missed out on 2 meetings now. Can someone please contact me?

[David_M]

Hi @Hey127 

Thanks for your query!

Let me have a look and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Hey127 

Your ADSL service is failing some tests.

I have created a fault ticket and an engineer should contact you within 24-48hrs.

I have PMd you your fault reference number.

regards,

David_M

[Hey127]

thanks. I’ll need it fixed ASAP. I am missing work because of this.