TPG Community

Get online support

No internet connection in Carlingford

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Level 1b
Been trying to contact support and online chat for the past 45 mins and still waiting. Have missed out on 2 meetings now. Can someone please contact me?
3 REPLIES 3
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Moderator

Hi @Hey127 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Hey127 

 

Your ADSL service is failing some tests.

 

I have created a fault ticket and an engineer should contact you within 24-48hrs.

I have PMd you your fault reference number.

 

regards,

David_M

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Level 1b
thanks. I’ll need it fixed ASAP. I am missing work because of this.