No internet connection

[tobyharris747]

I've had no internet connection throughout the day. I've tried resetting the modem and bypassing it but no luck. The internet light on the modem does not light up.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[peter_k]

Hi Toby

I have looked up your details and your fault has been lodged to a Technician.

If you are looking for updates you can get back to me here via a PM.

To learn how to send a private message, click here.  

Regards,

Peter