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No internet connection

tobyharris747
Level 2
I've had no internet connection throughout the day. I've tried resetting the modem and bypassing it but no luck. The internet light on the modem does not light up.
2 REPLIES 2
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

 

peter_k
Moderator

Hi Toby

 

I have looked up your details and your fault has been lodged to a Technician.

If you are looking for updates you can get back to me here via a PM.

 

To learn how to send a private message, click here.  

 

Regards,

Peter