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No internet connection

Level 2
Hi. I dont have internet connection for 5days now. I am in Rooty Hill, NSW. I dont have NBN yet, just ADSL. We have the wifi light on the modem but no internet connection. Please help me resolve this issue.
Thank you.
Level 15

Any other phone outlets in your house you can connect the router?

Do you have a landline phone service with Telstra? 

Does the phone have a dial tone?

If no dial tone, you could consider placing a service call with Telstra 132203. (This would normally be done by TPG after they test the line.) They will charge fee if no fault found.