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Phone not working

summermagic2005
Level 2

Just got hooked onto the FTTP with the new modem VX220-G2v. Internet is working but the phone line isn't working. What should i do?

1 REPLY 1
BasilDV
Moderator

Hi @summermagic2005

 

Since you are on the new FTTP technology, the VoIP or handset should be connected to the UNI-V port on the NBN NTD box.

 

Please check the email we've sent you with the designated port.

 

Let us know how it goes.

 

BasilDV