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Ping Problems

BasilDV
Moderator Moderator
Moderator
‎14-01-2024 10:50 AM

Hi @n3mooce 

 

We'd like to have a better understanding of the situation and see how can we help.

 

Just send us a private message with your account details.

 

BasilDV

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n3mooce
Level 2
Level 2
‎20-01-2024 07:10 PM

This is the result of the trace route performed

>tracert -h 3 tpg.com.au

Tracing route to tpg.com.au [3.104.10.251]
over a maximum of 3 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 13 ms 12 ms 12 ms 10.20.23.10
3 13 ms 13 ms 13 ms 60-240-241-86.static.tpgi.com.au [60.240.241.86]

These are the results of pinging the 2nd hop of the traceroute

 

Pinging 10.20.23.10 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 10.20.23.10: bytes=32 time=12ms TTL=254
Reply from 10.20.23.10: bytes=32 time=24ms TTL=254
Reply from 10.20.23.10: bytes=32 time=12ms TTL=254
Reply from 10.20.23.10: bytes=32 time=39ms TTL=254
Reply from 10.20.23.10: bytes=32 time=23ms TTL=254
Reply from 10.20.23.10: bytes=32 time=26ms TTL=254
Reply from 10.20.23.10: bytes=32 time=12ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=12ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=16ms TTL=254
Reply from 10.20.23.10: bytes=32 time=12ms TTL=254
Reply from 10.20.23.10: bytes=32 time=12ms TTL=254
Reply from 10.20.23.10: bytes=32 time=25ms TTL=254
Reply from 10.20.23.10: bytes=32 time=30ms TTL=254
Reply from 10.20.23.10: bytes=32 time=76ms TTL=254
Reply from 10.20.23.10: bytes=32 time=232ms TTL=254
Reply from 10.20.23.10: bytes=32 time=326ms TTL=254
Reply from 10.20.23.10: bytes=32 time=400ms TTL=254
Reply from 10.20.23.10: bytes=32 time=493ms TTL=254
Reply from 10.20.23.10: bytes=32 time=469ms TTL=254
Reply from 10.20.23.10: bytes=32 time=488ms TTL=254
Reply from 10.20.23.10: bytes=32 time=494ms TTL=254
Reply from 10.20.23.10: bytes=32 time=462ms TTL=254
Reply from 10.20.23.10: bytes=32 time=488ms TTL=254
Reply from 10.20.23.10: bytes=32 time=528ms TTL=254
Reply from 10.20.23.10: bytes=32 time=534ms TTL=254
Reply from 10.20.23.10: bytes=32 time=478ms TTL=254
Reply from 10.20.23.10: bytes=32 time=482ms TTL=254
Reply from 10.20.23.10: bytes=32 time=482ms TTL=254
Reply from 10.20.23.10: bytes=32 time=447ms TTL=254
Reply from 10.20.23.10: bytes=32 time=423ms TTL=254
Reply from 10.20.23.10: bytes=32 time=81ms TTL=254
Reply from 10.20.23.10: bytes=32 time=195ms TTL=254
Reply from 10.20.23.10: bytes=32 time=216ms TTL=254
Reply from 10.20.23.10: bytes=32 time=238ms TTL=254
Reply from 10.20.23.10: bytes=32 time=258ms TTL=254
Reply from 10.20.23.10: bytes=32 time=262ms TTL=254
Reply from 10.20.23.10: bytes=32 time=274ms TTL=254
Reply from 10.20.23.10: bytes=32 time=270ms TTL=254
Reply from 10.20.23.10: bytes=32 time=276ms TTL=254
Reply from 10.20.23.10: bytes=32 time=277ms TTL=254
Reply from 10.20.23.10: bytes=32 time=275ms TTL=254
Reply from 10.20.23.10: bytes=32 time=273ms TTL=254
Reply from 10.20.23.10: bytes=32 time=293ms TTL=254
Reply from 10.20.23.10: bytes=32 time=297ms TTL=254
Reply from 10.20.23.10: bytes=32 time=315ms TTL=254
Reply from 10.20.23.10: bytes=32 time=342ms TTL=254
Reply from 10.20.23.10: bytes=32 time=380ms TTL=254
Reply from 10.20.23.10: bytes=32 time=422ms TTL=254
Reply from 10.20.23.10: bytes=32 time=461ms TTL=254
Reply from 10.20.23.10: bytes=32 time=483ms TTL=254
Reply from 10.20.23.10: bytes=32 time=509ms TTL=254
Reply from 10.20.23.10: bytes=32 time=517ms TTL=254
Reply from 10.20.23.10: bytes=32 time=504ms TTL=254
Reply from 10.20.23.10: bytes=32 time=506ms TTL=254
Reply from 10.20.23.10: bytes=32 time=479ms TTL=254
Reply from 10.20.23.10: bytes=32 time=475ms TTL=254
Reply from 10.20.23.10: bytes=32 time=483ms TTL=254
Reply from 10.20.23.10: bytes=32 time=510ms TTL=254
Reply from 10.20.23.10: bytes=32 time=506ms TTL=254
Reply from 10.20.23.10: bytes=32 time=491ms TTL=254
Reply from 10.20.23.10: bytes=32 time=515ms TTL=254
Reply from 10.20.23.10: bytes=32 time=490ms TTL=254
Reply from 10.20.23.10: bytes=32 time=483ms TTL=254
Reply from 10.20.23.10: bytes=32 time=490ms TTL=254
Reply from 10.20.23.10: bytes=32 time=485ms TTL=254
Reply from 10.20.23.10: bytes=32 time=485ms TTL=254
Reply from 10.20.23.10: bytes=32 time=490ms TTL=254
Reply from 10.20.23.10: bytes=32 time=479ms TTL=254
Reply from 10.20.23.10: bytes=32 time=481ms TTL=254
Reply from 10.20.23.10: bytes=32 time=476ms TTL=254
Reply from 10.20.23.10: bytes=32 time=480ms TTL=254
Reply from 10.20.23.10: bytes=32 time=500ms TTL=254
Reply from 10.20.23.10: bytes=32 time=469ms TTL=254
Reply from 10.20.23.10: bytes=32 time=486ms TTL=254
Reply from 10.20.23.10: bytes=32 time=485ms TTL=254
Reply from 10.20.23.10: bytes=32 time=486ms TTL=254
Reply from 10.20.23.10: bytes=32 time=275ms TTL=254
Reply from 10.20.23.10: bytes=32 time=344ms TTL=254
Reply from 10.20.23.10: bytes=32 time=352ms TTL=254
Reply from 10.20.23.10: bytes=32 time=408ms TTL=254
Reply from 10.20.23.10: bytes=32 time=454ms TTL=254
Reply from 10.20.23.10: bytes=32 time=470ms TTL=254
Reply from 10.20.23.10: bytes=32 time=231ms TTL=254
Reply from 10.20.23.10: bytes=32 time=399ms TTL=254
Reply from 10.20.23.10: bytes=32 time=301ms TTL=254
Reply from 10.20.23.10: bytes=32 time=314ms TTL=254
Reply from 10.20.23.10: bytes=32 time=342ms TTL=254
Reply from 10.20.23.10: bytes=32 time=372ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=168ms TTL=254
Reply from 10.20.23.10: bytes=32 time=213ms TTL=254
Reply from 10.20.23.10: bytes=32 time=239ms TTL=254
Reply from 10.20.23.10: bytes=32 time=252ms TTL=254
Reply from 10.20.23.10: bytes=32 time=267ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=113ms TTL=254
Reply from 10.20.23.10: bytes=32 time=139ms TTL=254
Reply from 10.20.23.10: bytes=32 time=160ms TTL=254
Reply from 10.20.23.10: bytes=32 time=173ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=15ms TTL=254
Reply from 10.20.23.10: bytes=32 time=18ms TTL=254
Reply from 10.20.23.10: bytes=32 time=13ms TTL=254
Reply from 10.20.23.10: bytes=32 time=14ms TTL=254
Reply from 10.20.23.10: bytes=32 time=20ms TTL=254
Reply from 10.20.23.10: bytes=32 time=20ms TTL=254
Reply from 10.20.23.10: bytes=32 time=16ms TTL=254 

 

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BasilDV
Moderator Moderator
Moderator
‎22-01-2024 01:32 PM

Hi @n3mooce 

 

We also want to check on this further.

Just send us a private message with your account details.

 

BasilDV

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Reply