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Re Email Addresses for The Messaging Company

retiredfromlife
Level 2

With regard to the transfer of TPG email addresses to "The Messaging Company"

I am not sure if we have to transfer both the "ADSL" and Alias email addresses.

 

The page says the below

[If you have one or more TPG email addresses that you’d like to keep, you’ll need to follow these steps for each email address.]

 

So not sure what constitutes an email address? The ADSL one or the Alias or both?

 

I have software registered under both and this seems unclear to me.

If I loose either I will loose some software.

 

Any help will be appreciated

 

Regards

 

Mark

3 REPLIES 3
Ahra_G
Moderator

Hi @retiredfromlife

 

An alias is an email address that serves as a nickname identity for your master/main email or slave email account. All the emails sent to your alias email address will be redirected to the same mailbox as the master or slave account.

 

Associated aliases will migrate over with the mail email address.

 

Each slave email address under your primary email account will require the opt-in processes separately to start with the migration.

 

-Ahra_G

retiredfromlife
Level 2

Thanks for the reply.

If I interpret that correctly I will need to migrate both the master email plus the slave addresses

 

Regards

Shane
Moderator

Hi @retiredfromlife ,

 

Yup! Spot on. 

 

Regards,

 

Thanks for the reply.

If I interpret that correctly I will need to migrate both the master email plus the slave addresses

 

Regards