Router setup

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Level 1a
I am having issues with setting up my router
1 REPLY 1
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Moderator

Hi @,

 

Welcome to TPG Community!

 

We have located the account using your community details. We can see that your concern has been escalated to our Engineering Team and they have booked an NBN technician to further investigate the issue.

 

We have also received your confirmation regarding the technician visit schedule. The team is closely monitoring this and the case engineer will contact you for any additional update.

 

Let us know should you need further assistance.