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TPG service down again

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Level 2
My service has gone down again. All my modem lights are on but there is no service to the house
2 REPLIES 2
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Moderator

Hi @davidrossiter 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @davidrossiter 

 

I checked your NBN-FTTN 50/20 plan on our systems, and everything is working ok now.

All tests are passing on our portals.

 

It might have been a short term NBN outage.

 

Regards,

David_M