New NBN Connection - No Internet

[sumanp4386]

 Dear TPG,

I am unable to access internet after receiving new modem from TPG this morning.

Can you please confirm if we need NBN box at the address to access internet or it would just work from phone socket?

[KarlB]

Hi @sumanp4386,

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl