Get online support
When I try to log in I get the message "Sorry, the mobile number on your account is missing or invalid. Please call us on 13 14 23 for assistance."
I see from other posts that I should:
Send us a private message and we'll help you with your My Account log in.
How do I private message (PM) in the community"
However, when I hover or click a moderator's name I do not get an option to send a message!
We've initiated sending a private message. Please respond if you're able to receive it.