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Upgrading my nbn plan but still run at slow speed

caikongyang
Level 2

Hello

I have upgraded my NBN speed from 100/40 plan to 800/40 this afternoon. And I got a message to inform me the upgrading is completed.

But I just run the speed test and it still run at 100/40. 

I am just wondering if the network speed has been upgraded or still needs to waite longer?

1 REPLY 1
Jacob_Bowz
Community Manager

We're keen to check this out and get your speeds up to their current plan, @caikongyang.

 

Send through a private message so that we can get a closer look.