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I modem delivery yesterday did not have a Network Connection Device. On my live chat last night, I was informed that TPG would sent a NCD to me free of charge. I want to confirm if the order has been placed and the NCD is being delivered. I need it as I don't have internet.
Hi
I have looked up your details and I can confirm that a NCD is in the process of being shipped to you by TPG.
I will escalate this for you.
Regards,
Peter