to hard

handsontackle
Level 2
 
5 REPLIES 5
handsontackle
Level 2

HI ,,We have tried to ring X3 but it wont let us hang on to get a person and tried to log on to your community thing but   , our mobile ph number is different and it wants to send  code/password there ,, can someone please ring us etc , this is getting all to hard !!

 

John Debbie Reed

BasilDV
Moderator

Hi @handsontackle

 

We'd like to help you with your concern.

 

Kindly send me a PM with your account details and a brief message of your concern for us to assist.

 

BasilDV

handsontackle
Level 2

Ok 

handsontackle
Level 2

We cannot get through on phone and as I have siad before ,, our old mobile is now not connected , so when we go through our sstem we come to dead end 

 

BasilDV
Moderator

Hi @handsontackle

 

We've edited your post as it contains your account details.

 

Please refrain from posting any account or personal information as it may compromise your security.

 

The account is set to be cancelled due to non payment.

 

If you want to settle your payment and update the mobile number on the account, kindly send me a private message.

 

How do I private message (PM) in the community

 

 

BasilDV