Reading the news: http://www.afr.com/technology/web/nbn/tpg-to-compensate-customers-for-slow-nbn-20171220-h07q06 it appears, TPG will join Telstra and Optus in refunding mislead users with the 100/40 NBN FTTP plans. How can this refund be claimed? What criteria will be used to determine the rate of refund (i.e. 10-30 AUD)? Will TPG discount the plans for existing users who can't receive the contracted service (e.g. 100/40 for the cost of 50/20)?
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