Hi @elwoodjon ,
Welcome to the community!
We apologise for the inconveneince. There is no reported issue in Elwood, we'd love to help see what happened with the service. We tried to use your Community details unfortunately it does not show any matching records.
To better undestand the situation, PM us your account details (Username/Customer ID together with the address on file)
In case you need a reference: How do I private message (PM) in the community
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