Hi tech team. Our home phone has not been working for two days. Not a new connection and we have rebooted both the modem and NBN router. Phone handset has message "check phone line" and we checked cable and modem voip light is on and static. Is a bit of an issue as we have two sets of elderly parents that get stressed when they can't ring us on this line. Can you please look to see what is happening. Has happened before. ... View more