hi you two! thanks for the advice, i borrowed another phone and the call ID displayed MOST times. only when I call with a mobile phone the display LCD indicates "E" sometimes. and moreover, i find if i connect phone to socket directly, without the splitter, the call ID displays all the time even using the trouble handset. of course modem is not working in this case cause it's not connected. my parents are with TPG bundled plan but not NBN yet, also my home is not with NBN yet anyway now i am sure this problem is not from the TPG line side, although i can't explain why the same handset is working at my parents' home where is using TPG bundled as well. thanks for the EBAY suggestion, i already save the proejct to watchlist on EBAY, since not a urgent issue, if i can't sort out with different handset i will buy it when XMS/NEW year passed. again appreciate to you two! i will following update
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i just upgrade home plan into TPG bundled home phone and ADSL2+ as advised there is Caller ID feature, "which allows you to see the phone number of the person calling you on your TPG phone service" i borrow handset from my parents, they have TPG bundled plan as wherehome phone and they can see caller number on the handset, however when i connect handset to my home line and call it, there is no caller ID displayed. I called customer service for help but the staff had me waiting for 5 min then told me TPG not support caller ID display, it's my handset's problem and i shall contact handset provider. I told him the Caller ID is available as per TPG website, and the handset is displaying caller ID properly when connect to my parents' phoneline, but he just ignore my words and keep on repeating "TPG not support caller ID, it's your handset's problem please contact haneset provider"....... it's definitely wasting time to hold on the line, i don't want to blame the operator although he was acting as a robot instead of human being. i want to buy a new handset with caller ID display function, but as per current test with my parents' handset, I am afraid it could be wasting money to buy a new handset. anyone has a solution? thanks!
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