I have just moved house, from an ADSL2 area to an NBN area. I receved the NCD and WiFi modem before I moved just over a week ago. I have not received the message saying "your connection is complete", but last thursday did receive text saying "TPG important reminder: your NBN service is awaiting activation, connect your NBN modem to avoid service disruption". I've plugged averything in, the NCD has all 4 blue lights on, but the modem does not have the internet light on. The WiFi part works fine, I can connect to the modem but there's no internet connection. I'm not sure if it should be active as all I received is the reminder text, but no other texts first. Is there some way to check the status of the connection process?
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