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About nyaho1217

since ‎21-08-2019
‎25-11-2019
nyaho1217
Level 2

Re: terminate/cancel my internet service

by Level 2 in Accounts and Billing
‎25-11-2019 06:07 PM
‎25-11-2019 06:07 PM
I've just found that my new home has TPG FTTB bundle available as well and relocation fee is free !!!   I've sent another email to support in regarding this.   thanks. Suk ... View more

terminate/cancel my internet service

by Level 2 in Accounts and Billing
‎25-11-2019 05:59 PM
‎25-11-2019 05:59 PM
Hi Support,   please cancel my internet service as I will be no longer living at my place and moving in early Dec.   i've sent an email to customer_service@tpg.com.au   thanks. Suk ... View more

Re: Huawei Router HG659 Firmware update

by Level 2 in Broadband Internet
‎23-08-2019 08:01 AM
‎23-08-2019 08:01 AM
Hi, Thanks for confirming my modem’s firmware is up to date. Issue with 5Ghz is now resolved. I had to restart the service several times and turn on& off 5Ghz options couple times and even changed the name. SSID. now i can connect to it. Thanks Bryan ... View more

Huawei Router HG659 Firmware update

by Level 2 in Broadband Internet
‎21-08-2019 08:38 PM
‎21-08-2019 08:38 PM
please update my router firmware plz.   Product type: HG659 Device ID: 00E0FC-J3N8W16A19002957 Hardware version: VER.B Software version: V100R001C216B013   also 5G is not being able to connect. i've reset and tried with many devices but none is connecting to 5G. saying just unable to connect and switch back to 2.4G   thanks. bryan   thanks.   ... View more
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