The email issue is now resolved and no customers should have any more email issues. If you are experiencing any problems please private message us so we can help.
The outage duration was from Wednesday late afternoon until Friday evening, however a small group of customers experienced intermittent email issues over the weekend until Monday morning.
The outage was caused by a failure affecting the storage system, through which the email systems operate.
This issue and your feedback has been taken very seriously by our business. We understand and apologise for the inconvenience and frustration caused by this issue.
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