If TPG really did understand their customers' frustration, then the response would have been better by far. The issue is ongoing... Test emails I sent during outage never arrived so there may be many other emails that have not been delivered. TPG, please let us know status of outage remediation. Does TPG believe it is all complete? Also, when can we expect a statement with explanation of cause and remedy, lessons learned and assurance this will not repeat?
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