I am a new customer to TPG. The sales team promised to provide NBN services and charged me $99 few weeks ago. TPG has recorded incorrect surname and address. I have rung up a couple of times and still no use. I have been waiting on TPG customer service line for more than an hour. Is this the level of service I am expected to receive from TPG?? I'm very frustrated. Thinking twice about moving to TPG. ... View more