Hello guys this is my first post here and unfortunately is not quite a positive one !! I am in the middle between TPG and NBN TPG says it's the fault of NBN and it seems he does not care much about solving the problem. I was with TPG more than 6 years and I switched to TPG NBN 2 months ago. I moved to the new address on 14/09/2019 and applied the reintallation 2,3 weeks prior the move. On 10/09, I received the letter from TPG NBN saying" order update: order on hold due to Core Network Shortfall " I called TPG on 14/09 to check the progress, and see if I can switch back to ADSL2 before the NBN work is done, the lady replied the quickest date to finish is 15/11/2019; I can't switch to ADSL2 because i am with NBN now and NBN rate $69.99 will still be charged while waiting. How ridiculous is that !! All i asked for is an alternative before the NBN work done, but 2 months without internet and I am still be charged were the answer that i had from TPG.
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