Hi Shame, Thank you for your reply although it turns out, TPG has a technical hitch which resulted in my my account being barred for 4 days. It is a complete joke that I should be without service for that long and be unable to reach the so called technical team to assist me. I los a lot of business in those 4 days and had to do a manual top up with lasted a few hours because of how incredibly expensive that service is. I got a phone call ( Surprising as it may sound, they called me after 200 failed attempts to reach customer support) with a lady apologising and saying they would restore my service and compensate me for the cost and loss of on my business. Well, she called me once, after my service had been restored and how dare I miss that call!? That’s it. No phone call since. So, you, owe me TPG. I had paid for a service that wasn’t provided at a crucial time in my life. My wife went into labour on the second day and I took forever before I found out, through a friend. How could you not take this seriously? The emotional stress I went under because I couldn’t use my phone and didn’t know what was happening was cruel. I’m still waiting for that call. Perhaps I should call fair trade first ... View more

Plus, they keep saying call that useless number no one picks up. Why encourage people to call if no one’s picking up? ... View more