@jaradliz123 wrote: Thank you. The connection light on th  usa todaye NCD is now solid. Just the DSL light flashing now. Hoping it’s resolved today! We're able to locate your account using your community details and ra protonmail n an initial test to your newly installed NBN service. The test result shows a possible connection problem indicating that the equipment/NBN box is not properlly installed. ... View more

@jgoldin wrote: Hi Daniel,   Thanks for the update.   We also had a further visit from an NBN technician yesterday (21/9). He  rufuschanged the connectors at the NBN box on our property and on the   filezilla pole outside our property (F-connectors). Our connection also  uc browserseems to have been more stable since he did this (just had one drop out yesterday), so holding thumbs that the issue has been sorted.   Regards, Jonty  It take 5-10mins for the Arris modem to recognise the dropout and reboot but sometimes not at all which requires a manual reboot of Arris to restore connection. Rebooting the Archer router does not work.  ... View more